Debateleague.club
Refund Policy
(to be applicable across verticals and subsidiaries)
(hereinafter referred to as “Policy”)
1. Purpose:
The purpose of this Policy is to provide a clear and straightforward process for registered students and/or parents (hereinafter referred to as “Student/Parent”) who are currently enrolled with Debateleague.club and who wish to request a refund for a course or program offered by Debateleague.club.
2. Scope:
At Debateleague.club, we have a 100% refund policy for unused credits/classes as per payment plan. This means that Students/Parents who are not satisfied with their course or program for any reason can request a refund if they meet the Eligibility criteria as set by Debateleague.club.
3. Eligibility:
To be eligible for a refund, Students/Parents must meet the following criteria:
I. They must have successfully enrolled in a course or program offered by Debateleague.club.
II. They must not have completed the course or program.
III. They must request a refund within 30 (thirty) days of commencement of the 1st class of the registered course or program (hereinafter referred to as “First Class Date”).
IV. Their enrollment must not be terminated by Debateleague.club for a cause, including but not limited to, violation of the code of conduct, violation of the enrolment policy, breach of trust, or any other behavior that Debateleague.club considers to be disruptive or harmful to other Students/Parents or staff.
We are committed to providing a superlative learning experience to your kid using the most innovative techniques. However, at any point, if you find that your kid’s learning experience is not as per the expected trajectory, please email us at support@debateleague.club
5. Request process:
To request a refund, Students/Parent must follow the steps outlined below:
I. Submit a written request: Students/Parents must submit a written request for a refund only post adhering to each of the sub criteria (I, II, III, IV) of Clause 4 (Eligibility) as defined above in this Policy by dropping an email at support@debateleague.club, to Debateleague.club. The written request must include the Student's full name, contact information, and course or program information along with application form filled at the time of enrollment (hereinafter referred to as “Refund Request”).
II. It is further clarified that no refunds shall be processed for the refund request made after 30 (thirty) days from the First Class Date.
III. Confirmation of receipt: Debateleague.club will acknowledge receipt of the refund request within 72 (seventy-two) hours.
IV. Review and processing: Debateleague.club will review the refund request and, if the Student/Parent is eligible for a refund, process the refund within 10-15 business days.
6. Refund amount:
I. The amount of the refund shall be equal to the net of the classes attended till the date of Refund Request by the Student/Parent for the course enrolled deducting Refund Processing Charges (if any).
II. In case the Student/Parent has opted to pay in installments, Debateleague.club shall deduct additional 7% (seven percent) (subject to change and varies as banks change their lending rates) hereinafter referred to as “Bank’s Refund Processing Charge”). The Bank’s Refund Processing Charge shall be deducted from the refundable amount due to the Student/Parent.
III. Debateleague.club reserves the right to modify the Refund Processing Charge and Bank’s Refund Processing Charge or the refund payment terms, in its sole discretion, due to any other circumstances, including but not limited to changes in bank policies or government regulations.
7. Refund process mode:
Refunds will be made in the original form of payment, unless the Student/Parent requests otherwise. If the original form of payment is no longer available, Debateleague.club will shift or credit to a different form of payment as agreed with the Student/Parent.
8. Refund Turn Around:
The expected refund turn around period is 5-7 days. Any delay from the bank side and other payment facilitators will not be held against neusocratic pvt ltd.
9. Acknowledgement from the Student/Parent:
The Student/Parent also acknowledges that Debateleague.club shall not be liable for any delay in the refund process caused by circumstances beyond Debateleague.club control, such as banking or payment gateway delays, and the Student/Parent shall have no right to claim any interest, penalty, or compensation for such delays.
10. Miscellaneous:
The refund policy is applicable only for the paid class credits. It is not applicable on any class credits earned via referrals or any class credits gifted by Debateleague.club.
Debateleague.club Refund team would initiate the process post completion of the Parent Teacher Meeting.
Debateleague.club reserves the right to launch special programs in which this Policy will not be applicable. The specifics of those policies will be shared by SPOC’s of Debateleague.club with the Students/Parents.
Debateleague.club shall not be liable for any delay in the refund process caused by circumstances beyond Debateleague.club control, such as banking or payment gateway delays, and the Student/Parent shall have no right to claim any interest, penalty, or compensation for such delays.